Each of the facilities is committed to providing all people with an equal opportunity to participate in such facility’s programs, services, and activities. Each of the facilities complies with applicable Federal civil rights laws and does not exclude people or treat them differently in admission to, access to, or employment in such facility’s programs, services, or activities on the basis of race, color, national origin, age, disability, or sex. This Notice is provided as required by Title II of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act, and Section 1557 of the Affordable Care Act and implementing regulations. This Notice is available, upon request, in alternative formats.

Each of the facilities:

• Provides free aids and services to people with disabilities to communicate effectively with such facility, such as:
  • Qualified sign language interpreters.
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

• Provides free language services to people whose primary language is not English, such as
  • Qualified interpreters.
  • Information written in other languages.

If you need these services, contact Risty Smith, Compliance Officer.

If you believe any of the facilities have failed to provide these services or discriminated in another way on the basis of race, religion, color, national origin, age, disability, gender, marital or parental status, you can file a grievance with:

Risty Smith, Compliance Officer

4042 Park Oaks Blvd., Suite 300, Tampa, FL 33610

Telephone: 1-813-285-2802

TTY Number: 7-1-1, 1-800-955-8771 (FL) Email: compliance@ablehearts.org

You can file a grievance in person or by mail, phone, or email. If you need help filing a grievance, Risty Smith, Compliance Officer is available to help you.

In order to further their commitment to nondiscrimination the facilities are continuing to improve and enhance the website. Should anyone find information or functionality which is inaccessible, please report the concern using the Careline at (877) CARE-301 or (877) 227-3301, or you may submit the concern electronically using the following link https://www.ablehearts.org/careline/. To report website accessibility issues please choose Legal and Regulatory as the Type of concern and Americans with Disabilities Act (ADA) as the Sub-type. The facilities will make every reasonable effort to accommodate.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW

Room 509F, HHH Building Washington, D.C. 20201

1-800-368-1019, 1-800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.