We want everyone who visits the AbleHearts website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508link opens in a new tab/window of the Rehabilitation Act 1998.

What did we do

To help us make the AbleHearts website a positive place for everyone, we’ve been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. link opens in a new tab/windowThese guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level A & AA as the target for the AbleHearts website.

How did we do it

We’ve worked hard on the AbleHearts website and we’ve hired the certified professionals at ilumino, llclink opens in a new tab/window to help us achieve our goal of WCAG 2.1 Level A & AA accessibility.

The following pages/documents included in the scope of work are representative of the pages on the website:

• Home
• Communities
• Location Finder Feature
• Common Questions
• Individual Facility Template
• Let’s Connect
• Share Your Feedback
• Join Our Team
• Make a Payment (Form Page & Confirmation Page)
• Legal Terms Template
• Accessibility Statement
• Global Elements (Header, Footer, Navigation, Search)

The accessibility experts at ilumino, llc conducted manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing.

There are some areas of our website, provided by 3rd party vendors, that we have learned may not be accessible or usable by everyone equally. We understand that all areas must comply with the WCAG 2.1 Level A & AA guidelines and we will update those areas as soon as possible. Third parties that need to be updated are:

• Google Map
• reCaptcha
• Google Translate
• Elementor (WordPress Theme)
• Gravity Forms
• YouTube
• MerchantE

We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience. If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.

Connect with Us

If you enjoyed using the AbleHearts website, or if you had issues with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

• contact our careline
• call us: 877-227-3301

This document was updated by ilumino on November 03, 2022.